Securus Technologies is best known as the second largest provider of inmate communication services in the United States. Their primary customers are the inmates who are housed in the institutions where it does business, as well as their family members and loved ones. However, the facilities were Securus does business are also considered one of its customers. In fact, these customers are no less important than the inmates. Without corrections officers and administrators, there be no prisons in which Securus could operate.
Many guards, wardens and other prison staff have commented about the tremendous value that Securus creates through its lineup of highly innovative products. These include technology such as JLG Investigator Pro, a system that allows corrections officers to maximize their time and effectively manage security threats. This is clearly one of the most valuable aspects of what Securus does. It enables corrections officers to go home at night. And it keeps the nation’s prisons safe.
Another aspect of Securus’ product lineup is its ability to reduce both behavioral infractions and recidivism. Many studies have shown that prisoners who are able to stay in constant social contact with law-abiding citizens are much more likely to be able to successfully reintegrate into society, upon being released. One of the best ways in which this can be practically carried out is through the use of video visitation technology provided by Securus.
Over the last decade, Securus has rolled out its high quality VoIP-based communications technology, which enables prisoners to stay in close contact with family members and loved ones at incredibly low rates. This allows inmates to have extensive contact with prosocial people, as opposed to becoming mired in a social environment populated by convicted criminals and other violent and antisocial characters.